Shipping & Returns

Shipping & Returns

⚡ Same-Day Shipping

Orders placed before 2:00 PM ET ship the same business day

Shipping Options

UPS Ground

Standard shipping • 1-5 business days • Starting at $7.95

UPS 2nd Day Air

Guaranteed 2-day delivery • Calculated at checkout

UPS Next Day Air

Overnight delivery • Calculated at checkout

✓ Free Local Pickup

Available at our Miami facility • Call ahead to schedule

🎁 Free Shipping

Orders over $200 ship free via UPS Ground

Returns & Refunds

DTF transfers are custom-made to order. We accept returns for:

  • Manufacturing defects: Issues with print quality or materials
  • Shipping damage: Damage during transit
  • Our errors: Wrong size, design, or missing items

Not Covered:

  • Transfers that have been pressed
  • Customer artwork issues
  • Normal color variations across devices
  • Pressing errors

Report issues within 7 days of delivery

Email sales@dtfchromazone.com with photos and your order number.

Questions?

Contact us for shipping or returns assistance

Call 305-801-8267